6314 客户和信息服务主管 Customer and information services supervisors NOC - LEVEL B
本单元组的主管监督和协调以下单元组工人的活动:客户服务代表 - 金融机构和其他客户和信息服务代表。他们受雇于整个公共和私营部门的银行,信托公司,信用社和类似金融机构,零售机构,联络中心,保险,电话和公用事业公司和其他机构。
Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Customer Service Representatives – Financial Institutions [6551](6551) and Other Customer and Information Services Representatives [6552](6552). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.
6314 客户和信息服务主管头衔范例
联络中心主管 contact centre supervisor
流动账户主管 current accounts supervisor
客户服务代表主管 - 金融服务 customer service representatives supervisor – financial services
客服主管(金融服务业除外) customer service supervisor (except financial services)
信息员主管 information clerks supervisor
主管,呼叫中心坐席 supervisor, call centre agents
6314 客户和信息服务主管主要职责
协调,分配和审查从事下列职责的文员工作:提供信息和客户服务,以及在银行,信托公司及其他金融机构为客户提供服务
Co-ordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers in banks, trust companies and other financial institutions
检查和核实工作的准确性和授权日常的存款和取款
Examine and verify accuracy of work and authorize routine deposits and withdrawals
建立工作时间表和程序,并协调与其他工作单位或部门活动
Establish work schedules and procedures and co-ordinate activities with other work units or departments
解决工作相关的问题,并准备和提交进度报告及其他报告
Resolve work-related problems and prepare and submit progress and other reports
确定培训需求并培训工作人员工作职责和公司政策
Identify training needs and train workers in job duties and company policies
保证物资供应
Requisition supplies and materials
确保计算机系统和设备顺利进行,安排维护和修理工作
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
可以执行普通员工的职责。
May perform the same duties as workers supervised.
6314 客户和信息服务主管任职要求
必需具备在普通职业岗位经验。
Experience in the occupation supervised is required.
可能需要完成相关簿记和客户服务的大学或行业课程。
Completion of college or industry courses related to bookkeeping and customer services may be required.
6314 客户和信息服务主管其他分类
银行,信贷和其他投资经理 Banking, credit and other investment managers [0122](0122)
其他商务服务经理 Other business services managers [0125](0125)
零售和批发贸易经理 Retail and wholesale trade managers [0621](0621)
零售销售主管 Retail sales supervisors [6211](6211)
主管,金融和保险的上班族 Supervisors, finance and insurance office workers [1212](1212)
6314 客户和信息服务主管职称头衔
会计主管 accounts supervisor
呼叫中心主管 call centre supervisor
联络中心主管 contact centre supervisor
流动账户主管 current accounts supervisor
客户账户主管 customer accounts supervisor
客户服务文员主管 customer service clerks supervisor
客户服务代表主管 - 金融服务 customer service representatives supervisor – financial services
客服主管(金融服务业除外) customer service supervisor (except financial services)
信息员主管 information clerks supervisor
保险箱主管 safety deposit box supervisor
储蓄会计主管 savings accounts supervisor
储蓄和信贷服务主管 savings and credit service supervisor
储蓄主管 savings supervisor
主管,账户 supervisor, accounts
主管,呼叫中心坐席 supervisor, call centre agents
主管,客户服务文员 supervisor, customer service clerks
主管,客户服务代表 supervisor, customer service representatives
主管,客户服务代表 - 金融服务 supervisor, customer service representatives – financial services
主管,信息员 supervisor, information clerks
主管,柜员 supervisor, tellers
柜员主管 tellers supervisor
加拿大BC省提名技术移民项目(PNP)是由BC省政府和联邦移民部协议共同运作的移民项目,旨在帮助BC省的雇主雇用并保留拥有所需技能的合资格的外国技术工人。
对于雇主:
1、企业必须注册在BC省范围内,经营一年以上并运营良好;
2、企业如位于大温哥华都会地区以内,必须拥有5名或以上的全职员工;
3、企业如位于大温哥华都会地区以外,必须拥有3名或以上的全职员工。
对于申请人要求:
1、必须具备大专以上学历;
2、满足雇主的招聘要求,多年相关行业工作经验;
3、如果雇主的行业需要具备相应的职业证书,则需提供;
4、具备一定的英文能力,雅思成绩须在5分以上;
5、需拥有足够第一年定居加拿大所需的全家生活费用。
6316 其他服务行业主管 Other services supervisors NOC - LEVEL B
本单元组主管监督和协调干洗,洗衣,熨烫,按压和整理的工人,剧院迎宾服务员,体育和娱乐俱乐部工作者,门卫,保安员及其他未分类服务工作人员的活动。他们受雇于整个公共部门和私营部门的服务场所。
Supervisors in this unit group supervise and co-ordinate the activities of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers not elsewhere classified. They are employed by service establishments throughout the public and private sectors.
6316 其他服务行业主管头衔范例
露营地主管 campground supervisor
干洗主管 dry cleaning supervisor
领班/男/女 - 洗衣及干洗 foreman/woman – laundry and dry cleaning
洗衣主管 laundry supervisor
停车场主管 parking lot supervisor
生产主管,干洗 production supervisor, dry cleaning
主管,会所服务员 supervisor, clubhouse attendants
主管,门卫 supervisor, commissionaires
主管,保安员 supervisor, security guards
主管,滑雪缆车服务员 supervisor, ski lift attendants
主管,戏剧服务员 supervisor, theatre attendants
主管,收票员 supervisor, ticket takers
6316 其他服务行业主管主要职责
协调,分配和审查干洗,洗衣,熨烫,压制和整理工人,剧院引座员和服务员,体育和娱乐工人俱乐部,门卫,保安员及其他未分类服务工作人员的工作。
Co-ordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers not elsewhere classified
建立工作时间表和程序,并协调与其他工作单位或部门的活动
Establish work schedules and procedures and co-ordinate activities with other work units or departments
解决工作相关的问题,并准备和提交进度报告及其他报告
Resolve work-related problems and prepare and submit progress and other reports
雇用和培训人员工作职责,安全规程和公司政策
Hire and train staff in job duties, safety procedures and company policies
征用物资和供给
Requisition supplies and materials
确保计算机系统,设备和机械的顺利运行,以及安排维护和修理工作。
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
监控质量和生产水平
Monitor quality and production levels
可以执行与受监督工人相同的职务。
May perform the same duties as workers supervised.
6316 其他服务行业主管任职要求
通常需要完成中学。
Completion of secondary school is usually required.
可能需要完成相关监督区域的大学课程。
Completion of college courses related to the area supervised may be required.
通常需要监管的职业经验。
Experience in the occupation supervised is usually required.
本组一些职业可能需要认证或授权(即门卫或警卫主管)。
Certification or licensing may be required for some occupations in this group (i.e., supervisors of commissionaires or security guards).
6316 其他服务行业主管附加信息
经过额外的培训或经验积累,可能晋升到管理职位。
Progression to managerial positions is possible with additional training or experience.
6316 其他服务行业主管其他分类
清洁主管 Cleaning supervisors [6315](6315)
行政管家 Executive housekeepers [6312](6312)
客户经理和个人服务,NEC Managers in customer and personal services, n.e.c. [0651](0651)
零售销售主管 Retail sales supervisors [6211](6211)
6316 其他服务行业主管职称头衔
服装和家具服务服务职工主管 apparel-service and furnishings-service workers supervisor
桌球室主管 billiard parlour supervisor
宾果游戏主管 bingo games supervisor
露营地主管 campground supervisor
首席保安员 chief security guard
会所服务员主管 clubhouse attendants supervisor
商业安全人员主管 commercial security officers supervisor
干洗剂主管 dry cleaner supervisor
干洗生产主管 dry cleaning production supervisor
干洗主管 dry cleaning supervisor
领班/领班,洗衣及干洗工人,并按经营 foreman/forewoman, laundry and dry cleaning workers and press operators
领班/男/女 - 洗衣及干洗 foreman/woman – laundry and dry cleaning
领班/男/女,洗衣工,干洗店,并按运营商 foreman/woman, launderers, dry cleaners and press operators
毛皮清洁主管 fur cleaning supervisor
冰场主管 ice rink supervisor
洗衣工主管 launderers supervisor
洗衣工,干洗店和印刷机操作员领班/男/女 launderers, dry cleaners and press operators foreman/woman
洗衣及干洗领班/男/女 laundry and dry cleaning foreman/woman
洗衣和干洗工人和印刷机操作员领班/男/女 laundry and dry cleaning workers and press operators foreman/woman
洗衣生产主管 laundry production supervisor
洗衣主管 laundry supervisor
电梯操作主管 lift operation supervisor
电影院服务员主管 movie theatre attendants supervisor
公园主管 park supervisor
停车场主管 parking lot supervisor
池客厅主管 pool parlour supervisor
生产主管,干洗 production supervisor, dry cleaning
赛马场投注主管的 racetrack betting supervisor
赛马场店员主管 racetrack clerk supervisor
场监督员 rink supervisor
地毯清洁领班/男/女 - 干洗 rug cleaning foreman/woman – dry cleaning
保安员主管 security guard supervisor
滑雪区主管 ski area supervisor
滑雪电梯服务员主管 ski lift attendant supervisor
滑雪缆车主管 ski lift supervisor
主管,服装和家具服务工作者 supervisor, apparel and furnishings service workers
主管,运动俱乐部服务员 supervisor, athletic club attendants
主管,台球室 supervisor, billiard parlour
主管,会所服务员 supervisor, clubhouse attendants
主管,商业保安人员 supervisor, commercial security officers
主管,commissionaires supervisor, commissionaires
主管,干洗店 supervisor, dry cleaners
主管,干洗 supervisor, dry cleaning
主管,溜冰场 supervisor, ice rink
主管,洗衣工 supervisor, launderers
主管,洗衣 supervisor, laundry
主管,电梯操作 supervisor, lift operations
主管,公园 supervisor, park
主管,停车场 supervisor, parking lot
主管,池室 supervisor, pool parlour
主管,溜冰场 supervisor, rink
主管,保安员 supervisor, security guards
主管,滑雪缆车服务员 supervisor, ski lift attendants
主管,戏剧服务员 supervisor, theatre attendants
主管,售票员 supervisor, ticket clerks
主管,售票员 supervisor, ticket sellers
主管,收票员 supervisor, ticket takers
主管,收费桥梁服务员 supervisor, toll bridge attendants
主管,引座员 supervisor, ushers
票务主管 ticket clerk supervisor
售票员主管 ticket seller supervisor
票接受者主管 ticket taker supervisor
收费桥梁服务员主管 toll bridge attendants supervisor
拖车公园主管 trailer park supervisor
加拿大BC省提名技术移民项目(PNP)是由BC省政府和联邦移民部协议共同运作的移民项目,旨在帮助BC省的雇主雇用并保留拥有所需技能的合资格的外国技术工人。
对于雇主:
1、企业必须注册在BC省范围内,经营一年以上并运营良好;
2、企业如位于大温哥华都会地区以内,必须拥有5名或以上的全职员工;
3、企业如位于大温哥华都会地区以外,必须拥有3名或以上的全职员工。
对于申请人要求:
1、必须具备大专以上学历;
2、满足雇主的招聘要求,多年相关行业工作经验;
3、如果雇主的行业需要具备相应的职业证书,则需提供;
4、具备一定的英文能力,雅思成绩须在5分以上;
5、需拥有足够第一年定居加拿大所需的全家生活费用。
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